Frequently Asked Questions

Q1. How many successful projects have you completed and with what systems?

A.1 Having worked with many different organisations across the globe delivering software and integrations successfully, we have as a team completed over 300+ software implementations and have a wealth of experience across all industries. This means we have worked integrated, migrated or mobilised different systems such as Archibus, Oracle, SAP, Tririga, JDE, Tango, Harbour Flex, Excel, Sharepoint to name a few.

Q2. Do you also support the integration of new tools into existing financial and wider company tech platforms?

A2. Yes, we work with both the supplier of the new tool as well as your wider business and tech teams to ensure the integration is front and centre of any scope of work.

Q3. Does your team have experience in the accounting and finance part of the property process such as accounts payable and accounts receivable for leases and sub leases?

A3. Yes, we have worked extensively with many clients to build robust processes to support both lease pay and income receiving on sub leases. We have also worked with many different ERP systems from JDE, Oracle, SAP etc.

Q4. Does your team have experience working with portfolios that hold owned properties?

A4. Yes, depending on the software platform, we have worked with clients to facilitate large and complex portfolios of owned properties, some of which are acting as landlords.

Q5. Reporting is key factor for us, does your team have extensive knowledge and capability of what is considered industry best practise reporting?

A5. Yes. We have delivered comprehensive reporting packages to all levels of an organisation up to C-Suite

Q6. Has your team experience in working for a global organisation?

A6. Yes, we have worked with some of the largest and most complex organisations across the globe and also across many industries. We see this as a true differentiator to our business in that all of our team are season global workers. We understand the importance of global and local requirements.

Q7. We have a non standard, complex data model, will this be a problem? We also believe our data set is incomplete.

A7. No, we are very familiar with this situation. Our typical mobilisation often starts with a gap analysis to review what is in place today vs. the ideal end goal of data model and reporting.

Q8. Do you support hierarchy modelling and organisational structures within property systems?

A8. Absolutely. We understand the importance of aligning property data with organisational hierarchies. Our team has implemented complex hierarchy models that reflect ownership, management, and operational structures, ensuring seamless reporting and governance across departments and geographies.

Q9. Can you assist with procurement and system selection for property technology?

A9. Yes. We support clients throughout the entire procurement lifecycle—from defining business requirements and evaluating market tools to managing tenders and negotiating contracts. Our deep market insight ensures you select the right system for your needs, with full transparency and value assurance.

Q10. We have a failing project—can you help recover it?

A10. Yes, we specialise in project recovery. Whether it’s stalled implementation, poor stakeholder engagement, or misaligned scope, our team can quickly assess the situation, re-establish governance, and realign delivery to get your project back on track. We’ve successfully turned around numerous high-risk projects globally.

Q11. Do you follow industry best practices in property tech mobilisation?

A11. Yes. Our approach is rooted in industry best practices, refined through 350+ successful system mobilisations. We ensure data integrity, stakeholder alignment, and scalable reporting frameworks that meet global standards and local compliance needs.

Q12. Do you offer training and change management support?

A12. Yes. We provide tailored training programs for end users, system administrators, and leadership teams. Our change management strategies are designed to maximise adoption and minimise disruption, ensuring your teams are confident and equipped to leverage new systems effectively.

Q13. Can you help define and validate our property data before mobilisation?

A13. Yes. Data validation is a core part of our mobilisation process. We conduct thorough audits to ensure accuracy, consistency, and completeness, aligning your data with industry standards and preparing it for seamless integration into your chosen platform.

Q14. Do you support dashboarding and data visualisation?

A14. Absolutely. We design and implement dashboards tailored to different stakeholder needs—from operational teams to executive leadership—ensuring actionable insights and real-time visibility across your property portfolio.

Q15. Can you assist with contract negotiation during software procurement?

A15. Yes. We bring deep experience in negotiating software contracts, ensuring you receive fair market rates, appropriate service levels, and scalable licensing terms that align with your long-term strategy.

Q16. Do you offer post-deployment support and continuous improvement services?

A16. Yes. Our engagement doesn’t end at go-live. We offer ongoing support, optimisation reviews, and continuous improvement strategies to ensure your system evolves with your business needs.

Q17. How do you ensure collaboration between real estate and IT teams?

A17. We act as the bridge between property and technology functions, ensuring both sides are aligned on goals, timelines, and deliverables. Our team speaks both languages—real estate and tech—so nothing gets lost in translation.